Command Central
Known for its pre-trained, event-savvy chatbots, 42Chat recently announced that it has launched the 42Chat Command Center. This new tool is a boon for event marketers who use chatbots to communicate with customers and glean data. It features a centralized dashboard that gives marketers real-time control over AI conversations, contact lists, opt-ins, and targeted messaging. It also surfaces live performance metrics like engagement rates, click-throughs, and message-level data, helping teams measure impact and prove ROI without digging through spreadsheets. A new built-in project hub keeps campaign planning, collaboration, and reporting in one place. What hasn't changed? 42Chat's bots still deliver 95 percent response accuracy thanks to curated replies from day one. Better yet? The tools knows when to route users to live support instead of guessing. Contact: 42Chat; Salt Lake City, UT; 888-504-1906; 42chat.com The Secret to Seamless Event Sync
Clear-Com's latest communication tools aim to keep event teams connected, even on a hectic show floor with the whole team running in different directions. Enter the FreeSpeak Icon beltpack, featuring RF and Bluetooth 5.3 connectivity, customizable buttons, and individual volume controls for each channel, making it easy to tailor to different roles and workflows. The Arcadia Central Station is a hub that integrates wired and wireless systems across large venues, while the Gen-IC virtual intercom expands communication options for remote or hybrid setups. With the EHX v14 software update for improved routing and control, this suite helps production crews, AV teams, and show staff stay on the same page in real time. Contact: Clear-Com; Alameda, CA; 855-253-2763; clearcom.com