
Luckily, there are several quick and direct steps that can resolve this troublesome situation. First, present the problem you are hoping to address in a group meeting, but avoid noting any potential solutions. Second, call on everyone on your team to contribute directly, acknowledging their input as soon as they offer ideas or comments. Be open to sincerely weighing the merits of your staffers' recommendations, even those you may not like. Further, don't let any one person dominate the session, especially yourself.
Once they're done, summarize their recommendations and discuss any possible solutions you may have reached by that point. Finally, close the meeting by offering your appreciation for their participation. By engaging your people in a dialogue where you openly show your respect and trust, you will see that the more you ask them to share their input, the more willing they will be to provide it. E
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